We Respect your Privacy
Compliant Investment Properties respects your privacy and work hard to safeguard the security of your personal information.
Personal Information; What is it?
Personal information is any information such as your name, address, or telephone number that may identify you, or by which your identity can be reasonably determined.
Other information we need to collect to provide our service includes credit and finance information.
Your Personal Information is never sold to Third Parties.
We do not sell any personally-identifiable information or lists or any other information collected by applications, telephone communications, fax, mail, e-mail or online on our web sites for random purposes.
You're right to stay anonymous.
You always have a right not to give personal information, as stated in the Privacy Act 1988 as amended.
However, because of the nature of the lending process, loans can only be generally granted on the basis of the security offered and the character and ability to repay of the persons applying for a loan. For this reason our service is unworkable without receiving actual personal, credit and finance information about yourself. We therefore destroy any application that does contain accurate personal information.
Security
We and our ISP use up to date techniques to ensure your information is secure, including encryption, firewalls and other technology and security procedures to help protect the accuracy and security of your personal information and prevent unauthorized access or improper use.
How we Collect your Information.
We will only collect information relevant to our business relationship with you. The information we collect from you may include contact details, personal details, financial information, and information about your use of finance and other associated products and services including financial services and risk management. This is done solely for the aim and purpose of best meeting your particular needs.
We collect information from by phone, mail, e-mail as well as online by asking you for it. For example, when you apply for a loan, special offer or other promotion. A customer's name, address (postal and e-mail) and telephone number are the most important pieces of information, but we normally request other information, based on, for example, the service's) being ordered or promoted.
How we Deal with your Information.
We will limit the use of your personal information to;
• Considering any application made by you to us;
• Helping us identify products and services that may interest you;
• Telling you about other products and services [unless you have asked us not to];
• Maintaining our ongoing relationship with you;
• Conducting market and customer satisfaction reports;
• Performing our internal administration and operations including: accounting, risk management, record keeping, archiving, systems development and testing;
• Credit scoring and staff training:
• Complying with legislative and regulatory requirements;
• Fulfilling any requirements at law.
• Delivering special offers, gifts and prizes to you.
You can Opt Out anytime.
We may offer you products and services that we believe may meet your needs.
However, you can notify us at any time if you do not wish to receive these offers. We will act promptly on any such request, which can be made by e-mailing us at info@cip.net.au, calling us on (02) 9599 2877, or writing to;
The Privacy Manager
Compliant Investment Properties
158 Forest Road, Arncliffe
Syndey NSW 2205
AUSTRALIA
Disclosing your Information.
We only disclose your personal information to third parties with your express or implied consent, or where we are otherwise entitled or required to do so.
The types of third parties we may disclose your information include:
• Banks and other Lenders, mortgage mangers, mortgage and finance brokers for referring or introducing your loan;
• Other organisations we have business relations with for the purpose of delivering products and services;
• Our agents, contractors and external advisers who we may engage to fulfil our obligations to you, including our panel of Valuers and Mortgage Insurers;
• Your agents, including your real estate agent, conveyance Solicitor, accountant or legal or financial advisor;
• Your referees, including your employer for the purpose of validation of your information;
• Credit Reporting Agencies for the purpose of credit risk assessment.
• Your executor, administrator, trustee, guardian or solicitor;
• Regulatory bodies, government agencies and other parties we are authorised to or are required to give more information to;
• Anyone who introducers your loan applicant to us;
• Valuers who may want to check details of the proposed property;
• Guarantors and prospective guarantors.
• Staff that may be working with your files.
Access to your Information.
You may review or update the available personal information we received from you, by requesting a copy by writing to;
The Privacy Manager
Compliant Investment Properties
158 Forest Road, Arncliffe
Syndey NSW 2205
AUSTRALIA
